Last Updated: February 25, 2026

At Girlz Dreem, we respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains the types of information we may collect when you visit our website, use our services, or place an order, how we use and share that information, how long we retain it, and the choices available to you regarding your personal data.

1. Information We Collect

We may collect information necessary to operate our store, process orders, and provide customer support, including:

Information You Provide Directly

Full name.
Email address and phone number.
Shipping and billing addresses.
Order details, purchases, and amounts payable.
Messages and inquiries you send to us.

Technical Information and Usage Data

Depending on how our website and related services are configured, certain information may be collected automatically, including:

Internet Protocol (IP) address.
Browser type, device information, and operating system.
Pages visited and interactions with our website.
Usage and performance information.
Cookies and similar technologies data.

We aim to collect information necessary for the purposes described in this policy, subject to applicable legal requirements.

2. How We Use Your Information

We may use your information for the following purposes:

Processing, confirming, fulfilling, and tracking orders.
Managing your account, updating your details, and maintaining your order history.
Communicating with you about orders, payments, shipping, and customer support.
Handling return and exchange requests, complaints, and related inquiries.
Operating the website and improving its performance and shopping experience.
Measuring website usage and marketing campaign performance, subject to applicable consent settings and requirements.
Sending marketing messages and promotional offers where permitted and with any required consent.
Complying with legal and accounting obligations and protecting the rights of our store and customers.

We do not sell your personal information for money. We may share it with service providers acting on our behalf, as explained in the section below.

3. Data Protection

We implement appropriate technical and organizational measures to help protect information against unauthorized access, loss, alteration, or unlawful disclosure. These measures may include:

Using encrypted HTTPS connections where available.
Applying security measures to our website and related systems.
Using electronic payment service providers.
Restricting access to information based on legitimate business needs.

No online system or method of data transmission can be guaranteed to be completely secure. Nevertheless, we work to apply appropriate safeguards to protect the information we handle.

4. Sharing Information with Third Parties

We may share only the information necessary with trusted service providers when required to operate our store or deliver our services. These may include:

Payment Service Providers: To process payments and verify transactions.
Shipping and Delivery Companies: To deliver orders to the addresses provided.
Hosting and Technical Service Providers: To operate, maintain, and secure our website.
Email and Customer Support Providers: To send communications and respond to inquiries.
Analytics and Advertising Services: To measure website usage, performance, and campaign effectiveness, subject to applicable consent settings and requirements.
Competent Authorities: Where disclosure is required by law or necessary to protect legal rights and legitimate interests.

Some of these providers may operate under their own privacy policies. Information received by them is handled according to their roles, service terms, and applicable obligations.

5. Cookies and Similar Technologies

Girlz Dreem may use cookies and similar technologies to:

Operate essential website functions, including the shopping cart and checkout.
Remember certain preferences and settings.
Understand how visitors use the website and improve its performance.
Measure marketing campaign performance when relevant tools are used.

You can manage cookies through your browser settings. The website may also provide options to accept or reject certain cookies through its consent tools. Disabling some essential cookies may affect certain website functions.

For more information, please review our Cookie Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including processing orders, managing accounts, and providing customer support, or for as long as required by applicable legal and accounting obligations, dispute resolution, and the protection of rights.

Retention periods vary depending on the type of information and the purpose for which it is used. When information is no longer needed, we take appropriate steps to delete it or anonymize it, subject to applicable legal requirements.

7. Your Rights and Choices

Depending on the laws applicable to your circumstances, you may have rights concerning your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Object to certain types of processing or request restrictions where applicable.
Withdraw consent for processing based on your consent, without affecting the lawfulness of processing carried out before withdrawal.
Unsubscribe from marketing communications.

To exercise your rights or ask questions about how your information is processed, please contact us at:

[email protected]

We may request reasonable information to verify your identity before processing a request. Some requests may not be fulfilled where retaining or using the information is required by law.

8. Children’s Privacy

Our store is not directed at children under the age of 13, and we do not knowingly collect their personal information directly. If we become aware that we have collected personal information from a child under this age without an appropriate legal basis, we will take reasonable steps to address the matter in accordance with applicable law.

The legal age requirements and parental consent rules may vary by country. Nothing in this section is intended to override stricter applicable legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any revised version will be published on this page, and the “Last Updated” date will be amended accordingly.

We encourage you to review this page periodically to stay informed about our latest privacy practices.

10. Related Policies and Links

To learn more about Girlz Dreem’s services, policies, and your rights and responsibilities, please review the following pages:

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, you can contact us at:

Email: [email protected]

Website: girlzdreem.com

The Girlz Dreem Commitment

We believe trust begins with transparency, and respecting your privacy is an essential part of a responsible shopping experience. We strive to handle your information with care and clarity and to explain how it is used and which service providers may process it.