Last Updated: February 25, 2026

Welcome to Girlz Dreem.

Please read these Terms and Conditions carefully before using our website or making a purchase.

By accessing or using our website, or by completing a purchase, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them, subject to any mandatory rights provided by applicable law.

1. Definitions

For the purposes of these Terms and Conditions:

Girlz Dreem
Refers to the Girlz Dreem brand, its website, and all associated services.

Website
Refers to our official website:

https://girlzdreem.com

User
Refers to any person who browses, accesses, or uses the website, or places an order through it.

Products
Refers to all cosmetics, skincare, haircare, and personal care products offered for sale through the website.

Services
Includes all services provided through the website, such as product listings, purchasing facilities, customer support, and available website content.

2. Eligibility and Acceptable Use

By using our website, you confirm that:

You meet the minimum legal age required to make online purchases in your jurisdiction, or you have the legally required authorization to do so.
You will use the website only for lawful purposes.
You will not engage in activities that may damage the website, compromise its technical infrastructure, disrupt its services, or harm other users.

Girlz Dreem reserves the right to suspend or terminate accounts that violate these Terms and Conditions, subject to applicable law and any mandatory notice requirements.

3. Accounts and Information

When creating an account or submitting information through our website:

You must provide accurate, complete, and up-to-date information.
You are responsible for maintaining the confidentiality of your login credentials.
You should notify us promptly if you suspect unauthorized access to your account.

Girlz Dreem will take reasonable measures to protect accounts and personal information but cannot guarantee that unauthorized access will never occur. Our responsibilities remain subject to applicable law.

4. Products and Pricing

We strive to provide accurate product information, including descriptions, images, and prices.

However:

Unintentional technical, typographical, or pricing errors may occur.
Product availability may change without prior notice.
We reserve the right to update prices, correct errors, or discontinue products, subject to applicable law and any orders already accepted.

If a material error is identified in a product’s price or description, we may contact the customer to explain the issue and determine the appropriate resolution. Where cancellation is necessary and legally permitted, any amount paid for the cancelled order will be refunded in accordance with applicable law and our refund policy.

5. Orders and Order Acceptance

Submitting an order through the website does not necessarily mean that the order has been finally accepted.

Order confirmation, payment verification, processing, and shipping notifications may represent different stages of the ordering process.

We may decline or cancel an order where reasonably necessary, including in cases involving:

Product unavailability.
A material pricing or product-description error.
Suspected fraudulent or unauthorized activity.
Incomplete or invalid payment or delivery information.
Other legitimate operational or legal reasons.

If an order is cancelled after payment has been collected, any refund due will be processed in accordance with our Refund and Returns Policy and applicable law.

6. Payments

Payments are processed through the payment methods and payment service providers made available at checkout.

We aim to use reputable payment providers and appropriate security measures to help protect payment transactions.

Girlz Dreem does not intentionally store full payment card details on its own servers where payment processing is handled by an external payment provider. Payment information may be collected and processed by the relevant provider in accordance with its own terms and privacy practices.

Customers are responsible for providing accurate payment information and ensuring that their selected payment method is authorized for use.

For Cash on Delivery (COD) orders, any advance payment required to confirm an order, including prepaid shipping fees where applicable, will be communicated to the customer before order confirmation. The applicable terms are described in our Refund and Returns Policy.

7. Shipping and Delivery

Delivery times may vary depending on the destination, product availability, courier operations, and other logistical factors.

Any delivery dates or timeframes displayed on the website are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances such as:

Customs clearance procedures.
Courier or shipping-provider delays.
Logistical disruptions.
Government restrictions or other circumstances beyond our reasonable control.

For detailed information, please review our:

Shipping and Delivery Policy

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund and Returns Policy and applicable consumer protection laws.

Please review the policy before completing your purchase:

Refund and Returns Policy

Nothing in these Terms and Conditions is intended to limit any mandatory consumer rights that apply to your purchase.

9. Intellectual Property

Unless otherwise stated, the content available on this website, including but not limited to:

Text and written content.
Product and promotional images.
Logos and brand elements.
Website layouts and designs.
Marketing materials.
Editorial content.

is owned by Girlz Dreem or used with appropriate authorization and may be protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or commercially use website content without prior written permission from the relevant rights holder, except where permitted by law.

10. Limitation of Liability

To the extent permitted by applicable law:

Girlz Dreem is not liable for indirect or incidental losses arising from the use of the website where such exclusion is legally permitted.
Customers are responsible for following product instructions, warnings, and relevant usage guidance.
We do not guarantee that the website will always operate without interruptions, technical errors, or temporary service unavailability.

Nothing in this section excludes or restricts liability that cannot legally be excluded or restricted, including any mandatory consumer rights or other protections provided by applicable law.

11. Third-Party Links and Services

Our website may contain links to third-party websites or use external services, including payment and delivery providers.

These third parties may operate under their own terms, privacy policies, and practices.

Girlz Dreem does not control all third-party websites or services and is not responsible for their independent content or practices, except where responsibility is imposed by applicable law.

We encourage users to review the relevant third-party terms and privacy policies when using those services.

12. Force Majeure

To the extent permitted by applicable law, Girlz Dreem will not be responsible for delays or failures in performing obligations where they result from circumstances beyond its reasonable control.

Such circumstances may include:

Natural disasters.
Armed conflicts, civil disturbances, or similar events.
Significant technical or telecommunications outages.
Government restrictions or logistical disruptions.
Other unforeseen emergencies.

We will make reasonable efforts to communicate material disruptions and resume affected services when circumstances allow.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, subject to any mandatory legal provisions that apply in the customer’s jurisdiction.

Where the website serves customers in other countries, certain transactions may also be subject to applicable local consumer protection laws and other mandatory requirements in the destination country.

Nothing in this section is intended to deprive consumers of protections that they are legally entitled to receive.

14. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our operations, services, or legal requirements.

Revised versions will be published on this page, and the “Last Updated” date will be amended accordingly.

Changes will take effect as permitted by applicable law. Where required, we will provide appropriate notice or obtain any necessary consent.

Your continued use of the website after an update does not override any legal requirements governing notice, acceptance, or changes to existing orders.

15. Related Policies and Links

For more information about using Girlz Dreem and our services, please review the following pages:

These policies explain the procedures and practices associated with our services and help support a clear, transparent, and reliable shopping experience.

16. Contact Us

For legal inquiries or questions relating to these Terms and Conditions, please contact us at:

Email: [email protected]

Website: https://girlzdreem.com

The Girlz Dreem Commitment

Transparency protects everyone.

These Terms and Conditions are designed to support a secure, fair, and transparent shopping experience while helping protect the legitimate interests of both our customers and our brand.